Job Title: eClinicalWorks (ECW) Analyst

Job Summary:

We are seeking a detail-oriented and proactive eClinicalWorks (ECW) Analyst to support and enhance our Electronic Health Record (EHR) system. The ECW Analyst will be responsible for system configuration, troubleshooting, user support, workflow optimization, reporting, and ensuring system integrity to meet organizational and clinical needs.

Key Responsibilities:

Configure, maintain, and support the eClinicalWorks (ECW) system, including EHR, PM, Patient Portal, Healow apps, and ancillary modules.
Act as a liaison between clinical staff, administrative teams, and IT to gather requirements and optimize workflows.
Provide end-user support through troubleshooting, training, and documentation.
Analyze system performance and recommend enhancements to improve efficiency and usability.
Build and customize templates, forms, clinical decision support tools, and reports.
Manage upgrades, patches, testing, and implementation of new ECW versions and features.
Generate and maintain operational, clinical, and regulatory reports using eBO (eClinicalWorks Business Optimizer) or other reporting tools.
Ensure data integrity, privacy, and security compliance (e.g., HIPAA standards).
Collaborate with vendors and third-party integrators as necessary for system enhancements or problem resolution.
Assist in the development of training materials and deliver training sessions to new and existing users.

This is a remote position.

Empowering the Future of Healthcare

The healthcare Industry is on the brink of a paradigm shift where patients are increasingly being viewed as empowered consumers, utilizing digital technologies to better understand and manage their own health. As a result, there is a growing demand for a range of patient-centric services, including personalized care that is tailored to each individual's unique needs, health equity that ensures access to care for all, price transparency to make healthcare more affordable, streamlined prior authorizations for medications, the availability of therapeutic alternatives, health literacy to promote informed decision-making, reduced costs, and many other initiatives designed to improve the patient experience.

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy.

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